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Software Support The single most important requirement when buying software or I.T services is that the company you are dealing with is reliable, and is still trading in the future when you need to have an obscure error fixed, or an essential new feature added or upgraded. Without continued support most software or support services are un-aware of the potential cost of re-investment. Software Support E.K provide free initial support, and charge reasonable rates (usually 15% PA of system costs) thereafter. We fully understand the vital nature of support, and take the job very seriously. From the stories we hear is seems as though many of our competitors are actually moonlighting programmers or students, who are here today and gone tomorrow - gone to the States, gone to jail, or gone bust! Guarantee: Unlike most I.T companies Software Support E.K guarantee that any program we install will work as specified. Any errors that do slip through are fixed free of charge, under guarantee. We normally supply corrections by the next working day, and can distribute program updates remotely, for immediate effect.
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